From the app
- Open Centline and go to the Profile tab.
- Tap the gear at the top right to open Settings.
- Tap Delete my account. A popup asks Delete my account?; tap Delete to confirm, or Keep it to change your mind.
The deletion happens straight away.
Without the app
Email support@centline.co from the email address on your account, with the subject "Delete my Centline account". We will confirm it is you, delete the account, and reply when it is done, within 30 days.
What is deleted
- Your account: your email address and your sign-in.
- Your loads, invoices and papers on our server, and every computer signed in.
- Your shared record and every document file you shared.
- All of your record and load links. Anyone holding one finds it no longer works.
What deleting your account does not touch
- What is on your phone. Your loads, invoices and documents stay on the phone until you delete the app.
- What already left. Emails already delivered, text you pasted to someone, and files a broker already downloaded.
- Backups. Copies in our providers' routine backups are removed on their normal schedule.
Remove some of it and keep your account
- End a load link with Stop sharing this load, on that load's page. It stops working at once.
- Record links can no longer be made or taken down in the app. One you sent before works until it expires, after the 7, 30 or 90 days chosen when it was made.
For anything else, write to
support@